SHIPPING, RETURNS AND WARRANTY POLICY

In the case of products that are non-tangible irrevocable goods, we do not make refunds after the product is shipped, it is your responsibility to understand before you buy it. We ask that you read carefully before purchasing.

We only make exceptions to this rule when the description does not match the product.

There are some products that may have a guarantee and the possibility of reimbursement, but this will be specified when purchasing the product. In such cases, the guarantee will only cover factory faults and will only be effective when the product has been used correctly.

The warranty does not cover breakdowns or damage caused by improper use. The terms of the guarantee are associated with manufacturing faults and operation under normal conditions of the products and these terms will only be effective if the equipment has been used correctly.

This includes:

– According to the technical specifications indicated for each product.

– Under environmental conditions in accordance with the specifications indicated by the manufacturer.

– In specific use for the function with which it was designed at the factory.

– In electrical operating conditions in accordance with the specifications and tolerances indicated.